Privacy Policy

KLINGER Belgium NV operates the website www.klinger.be (the “Service”). This statement describes the main aspects of data processing in the context of our website. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information as described in this statement.

KLINGER Belgium NV, Leuvensesteenweg 250A, 1800 Vilvoorde, company number BE 0417.753.363, acts as the data controller.

Definitions

Personal Data

Personal data refers to information about a living natural person who can be identified based on that data (hereinafter: the “Data Subject”).

Usage Data

Usage data is collected automatically and is generated by the use of the Service or by the infrastructure of the Service itself (for example, the duration of a page visit).

Cookies

Our website uses cookies. Cookies are small text files that are stored on a computer system via an internet browser. They do not cause any damage. We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. This allows us to recognize your browser on your next visit.

Many cookies contain a cookie ID: a unique identification code consisting of a character string that allows web pages and servers to be assigned to the specific internet browser in which the cookie was stored. This allows visited websites and servers to distinguish the Data Subject’s browser from other browsers with different cookies.

Cookies enable us to tailor the information and offers on our website to the user. By recognizing visitors, we can simplify the use of the website. For example, a user of a website with cookies does not have to re-enter their login details during every visit.

We only place non-essential cookies after you have given your explicit consent via our cookie banner. You can change or withdraw your choice at any time via the cookie settings on our website. In addition, you can always delete cookies that have already been placed via your internet browser or other software programs. If you refuse or delete cookies, it is possible that not all functions of our website will remain fully usable.

Essential Cookies

These cookies are necessary for the website and its functions to work correctly. Without these cookies, we cannot offer certain services, such as our forms.

Data Controller

The data controller is the person who, alone or together with others, determines the purpose and means of processing personal data. For the purposes of this statement, we act as the data controller of your data.

Processor (or Service Provider)

A processor is any person, other than an employee of the data controller, who processes data on behalf of the data controller. We rely on processors to process your data more efficiently.

Data Subject

The data subject is any living natural person whose personal data is being processed.

User

A user is any person who uses our website. A user whose personal data is processed is a data subject.

Data Collection and Use

We collect various types of data for different purposes to provide and improve our Service to you.

Personal Data

When using our Service, we may ask you to provide information that allows us to contact or identify you. This may include, among other things:

• email address
• first name and last name
• phone number
• address, city, postal code, province
• cookies and usage data

The purpose of data collection is stated each time that data is collected. You can unsubscribe from our communications at any time via the unsubscribe link or the instructions in every email we send.

Usage Data

We may also collect data on how the Service is accessed and used. This usage data may include your computer’s IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Use of Data

We use the collected data for various purposes:

• to provide and maintain our Service
• to notify you about changes to our Service
• to provide customer support
• to analyze and improve our services
• to monitor the use of our Service
• to detect, address, and monitor technical problems
• for our newsletter, provided you have subscribed to it

Contact Us

If you contact us via the website or via the email addresses listed there, the data you provide will be stored to answer your question. It will be kept for six months for any follow-up questions. This data will not be provided to third parties without your consent.

Hosting

When you visit our website without registering or logging in, we receive the following data from your browser, which is stored in so-called log files:

IP address, date and time of the request, the time difference relative to Greenwich Mean Time, the content of the request, the HTTP status code, the amount of data transferred, the website from which the request originates, and information about the browser and operating system.

This is necessary to display our website and to ensure its stability and security. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

The management and hosting of klinger.be are handled via our web agency Conversal, which acts as a processor for this purpose. The website runs on a separate virtual private server (VPS) within the European Union, and not on shared hosting capacity. [TO BE COMPLETED: address of Conversal, and name and country of the underlying hosting provider]

This party is a recipient of your personal data and acts as a processor on our behalf. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR, as we are not obliged to maintain our own hosting server.

You have the right to object to this processing. Whether your objection is granted will be assessed as part of a balancing of interests.

The data will be deleted after 30 days.

The processing of the data mentioned in this section is neither legally nor contractually required. Without this processing, the full functionality of the website cannot be guaranteed.

Retention Period

We do not retain your personal data longer than is necessary for the purposes described in this statement. In addition, we retain your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.

We also retain usage data for internal analysis. This is generally kept for a shorter period, except when used to improve security or the